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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jance Walker

August 29, 2026

5  out of  5
rating by Jance Walker
"“Malachi was super helpful with my questions and concerns, great office!”"
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Kylie Prevatt

August 27, 2026

5  out of  5
rating by Kylie Prevatt
"Love state farm! Anytime ive had a question or concern they answer immediately! They got my mortgage and car insurance bundled in like 10 mins. Definitely recommend them"
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Mike Allison Deskins

August 26, 2026

5  out of  5
rating by Mike Allison Deskins
"Thanks to Malachi for your help and review of bill. You answered all my questions. 💯"
We responded:
"Malachi will be glad to hear your feedback, Mike! We appreciate you trusting us with your insurance needs."
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Kristie Haley

August 26, 2026

5  out of  5
rating by Kristie Haley
"I had a wonderful experience with Malachi! He was very helpful and treated me with respect. He was very pleasant to work with"
We responded:
"Kristie, I’m really glad to hear that Malachi made your experience a positive one. We always strive to provide helpful and respectful service to everyone who walks through our doors, so your feedback means a lot to us. I'll be sure to pass along your kind words. Thanks for putting your trust in our team!"
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Alexis Amos

August 26, 2026

5  out of  5
rating by Alexis Amos
"Malachi is so helpful and professional!!! He is great! 10/10 recommend!!! 😊"
We responded:
"Alexis, hearing that Malachi made such a positive impression means a lot to us! We’re thrilled you had a great experience and we truly appreciate you recommending us. Thanks for trusting us with your insurance needs."
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Christy Johnson

August 26, 2026

5  out of  5
rating by Christy Johnson
"Malachi is very helpful and professional to deal with. Highly recommend!"
We responded:
"Christy, we truly appreciate you taking the time to share your experience! Malachi strives to provide attentive and knowledgeable service, and it's great to hear he made things easy for you. We are grateful for your trust in us for your insurance needs."
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Victor Woodard

August 26, 2026

5  out of  5
rating by Victor Woodard
"Malachi was very helpful and professional when I needed information about insurance."
We responded:
"Victor, we really appreciate you letting us know how helpful Malachi was when you needed info about insurance! It means a lot to our team that you had a good experience. Thanks for trusting us with your insurance needs."
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Tracy Hubbard

August 26, 2026

5  out of  5
rating by Tracy Hubbard
"Malachi and Abe’s office were very helpful and attentive to my insurance needs!!!! Highly recommend!!!!"
We responded:
"Tracy, it’s great to hear Malachi and our team could help you out and make things easy for you! We truly appreciate your recommendation.Thanks for trusting us with your insurance needs!"
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Jerry Presley

August 26, 2026

5  out of  5
rating by Jerry Presley
"I wanted to say thank you to Malachi for answering my questions. This office is great. 10 stars for me."
We responded:
"Jerry, it’s fantastic to hear that Malachi could help out and that you had such a great experience with our office. We always aim to make things simple and clear whenever you need us, so knowing we hit the mark means a lot."
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Braxton Tones

July 9, 2026

5  out of  5
rating by Braxton Tones
"Fantastic!! Saved me money and took care of me promptly! Highly recommended!"
We responded:
"Braxton, it’s great hearing you had such a positive experience! We’re always happy when we can help our customers save money and get things handled quickly. We really appreciate your recommendation and glad we could take care of you!"
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Daniela Lozano

July 8, 2026

5  out of  5
rating by Daniela Lozano
"Oliver was great ! very helpful"
We responded:
"Daniela, we're really glad to hear Oliver was such a help to you! We value your feedback and appreciate you choosing our team for your insurance needs."
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Julious Whitworth

July 8, 2026

5  out of  5
rating by Julious Whitworth
"Excellent response in changing over vehicle insurance to another vehicle. Very helpful and accurate response to my questions."
We responded:
"Julious, I’m glad we could make switching your vehicle insurance smooth and answer all your questions clearly. We always aim to provide straightforward and helpful service, so I appreciate you taking the time to share your experience! We appreciate your trust in us for your insurance needs!"
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jala abbott

July 1, 2026

5  out of  5
rating by jala abbott
"I wish we had more time to talk but Jordan was nice .without his help I wouldn’t know there was more options to my insurance, that better fit me without the hassle."
We responded:
"Jala, I’m glad you had a great experience working with Jordan and that he was able to help you find options that really fit your needs, he’s awesome at making things simple. If you ever have more questions or just want to check in about your coverage, we’re always here for you!"
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Valery Abril

June 24, 2026

5  out of  5
rating by Valery Abril
"I'm very pleased with the service I get from this agency, always treated with respect and care.⭐⭐⭐⭐⭐"
We responded:
"Thank you so much, Valery! We're thrilled to hear that you feel respected and cared for. Providing excellent service is our top priority, and we’re so glad we could make a positive impression. - Abe"
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James Jeffers

June 17, 2026

5  out of  5
rating by James Jeffers
"Very helpful and communicative!"
We responded:
"James, we really appreciate you taking the time to share your experience! It’s great to hear you felt supported and informed, we’re always here whenever you need us. Thanks for choosing our team for your insurance needs!"
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MelbaTheRealtor

June 16, 2026

5  out of  5
rating by MelbaTheRealtor
"The agents are very helpful and responsive every time I call. Thank you for the exceptional customer service."
We responded:
"We really appreciate you taking the time to share your experience, Melba! It’s always our goal to be as helpful and available as possible. Thanks for being part of our State Farm family!"
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David Williams

June 6, 2026

5  out of  5
rating by David Williams
"Been with State Farm for over 50 years, they continue to do an amazing service with their employees are great."
We responded:
"We're thrilled to have been part of your journey for all these years, David. It's awesome to hear that our team here in Nashville has taken good care of you. We’re grateful for customers like you who make our job so rewarding. Here’s to many more years together!"
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Mike Pennington

June 3, 2026

5  out of  5
rating by Mike Pennington
"All the Staff are awesome and helpful. They Care !! That Matters in today's World. !!"
We responded:
"Thank you, Mike! We truly believe in putting our customers first, and it's great to know that it made a difference for you. Your feedback is what keeps us motivated to continue providing the best service possible. Thanks for being part of our State Farm family!"
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Alexis Sumler

May 28, 2026

5  out of  5
rating by Alexis Sumler
"I switched from Farm Bureau, which I used for years, they were significantly lower and so much easier to communicate with. I have had an amazing experience with Oliver and I couldn’t be happier! They also check on periodically and it’s nice to know you just aren’t another number. Very happy and will update my review if we experience anything else other than perfection."
We responded:
"Thank you for your kind words, Alexis. I'm thrilled to hear that you've had such a positive experience with our team, especially with Oliver! It's great to know that the switch from Farm Bureau has met your expectations and that our approach to communication and service has made a difference for you. We always strive to ensure our customers feel valued and supported, and your feedback reassures us that we're on the right track. Looking forward to continuing this journey with you!"
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clarence hardy

May 19, 2026

5  out of  5
rating by clarence hardy
"Mike was absolutely wonderful helping me with a new insurance. Dug in deep to get me the best price with the most coverage. Really took the stress off me. Thank you Mike ."
We responded:
"It's fantastic to know Mike could help find the best coverage for you while making the process stress-free, Clarence. I'll be sure to pass along your kind words to him. We appreciate your trust in us for your insurance needs!"
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Aaron Desmarais

May 5, 2026

5  out of  5
rating by Aaron Desmarais
"Abe and his staff are hands-down the absolute best insurance agents I’ve ever had the privilege of doing business with. All day long they will go above and beyond to make sure all your needs are met and to your satisfaction. They don’t force a policy on you just to make the extra dollar like most. Whenever anyone ask about insurance I tell them to go to Statefarm with Abe Barwegen and his crew of experts."
We responded:
"Your review made our day, Aaron! Recommendations like yours are the highest compliment we can receive, and we're genuinely grateful for your trust and support. Looking forward to continuing to serve your insurance needs!"
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Wayne Siegrist

April 27, 2026

1  out of  5
rating by Wayne Siegrist
"I have been with them for over four years and everything was lovely. As of 2026 I am not receiving any of my bills and getting no notices whatsoever other than 5 days after the due date they text my phone I have occurred a late fee and my bill is past due. This has happened multiple times this year now and the person who took over for his wife on the phone has just not been helpful at all. I even commented if this continues I don't want to do business with them any further. Her immediate response was tell me when you want to pay and close that account 🤦! So this is why I re-edited my five-star review 4 years later. I have gained over $20 and late fees this year where I never even received a bill. I am curious how many other people are experiencing this as well! I honestly consider this predatory speaking it has happened multiple times in a row now!"
We responded:
"Wayne, we are sorry to hear you have been disappointed with your experience with us. We send late pay notifications as soon as we are made aware of past-due payments, are also able to waive one late fee per calendar year. We're also sorry that your bills had gotten lost in the mail. We work hard to make sure we have up-to-date information for each of our customers to ensure mail is going to the right place, but USPS can be unpredictable. Feel free to call our office at 615 361 1906 if you would like to continue a discussion on your account."
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Jin Kim

April 17, 2026

5  out of  5
rating by Jin Kim
"I’ve been a loyal customer of this office for over 20 years and have never had any complaints. I’m very satisfied with their service, and I’m especially impressed by their quick response time. Some offices make customers wait a long time and provide poor responses, but this office is different—they are very prompt, and you don’t have to wait.

Not only are they fast, but they also provide high-quality answers and thoughtful solutions to the issues their customers face. I highly recommend considering this office as your agent."
We responded:
"It's wonderful to hear that you've had such a positive experience with our team over the past 20 years. We strive to provide the best service possible, so your feedback really puts a smile on our faces. Your recommendation means a lot to us, and we look forward to continuing to serve you."
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Daryl Esses

April 17, 2026

5  out of  5
rating by Daryl Esses
"Oh the joy of calling your agent and NOT having to wade through multiple prompts from the AI overlord! I had an issue, called the office and spoke with Carole, not a bot and not a voicemail. My issue was resolved immediately. With actual service disappearing from other businesses I appreciate what I have here even more. This how business should be done."
We responded:
"I'm thrilled to hear about your positive experience with our office, Daryl. We truly value the relationship we have with our customers and are committed to providing the kind of service that you deserve. Thanks for being part of our State Farm family!"
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Faith Shelton

April 8, 2026

5  out of  5
rating by Faith Shelton
"State-farm has been so helpful to me since I have been insured through them! It’s hard to fully grasp policies and levels of coverage as a young adult. I built a home about 8 months ago and they were very good to me when I asked a million questions about my homeowners insurance. I recently spoke with Emily about adding a vehicle and she was very thorough in explaining the levels of coverage and very quick to respond. I have been a very satisfied customer and would 10/10 recommend them for homeowners and auto insurance!"
We responded:
"I'm really glad to hear that you've had such a positive experience with us, Faith! We know navigating insurance can be daunting, especially when you're juggling new responsibilities like homeownership. Emily and our team are always here to help break things down and ensure you feel confident about your coverage. Thanks for trusting us with your insurance needs!"